FREQUENTLY ASKED QUESTIONS

This is my personal business. What I do reflects directly on me. I am committed to providing you with the best, healthiest clean. I work hard and fast and am thorough. I have cleaned over 400 homes now and have a wide range of experience. Above all I keep clients long term. I have serviced clients homes for over 2 years every week..

No. I don't charge an hourly rate. I charge a flat rate to keep your home clean. Please read the weekly cleaning document I sent you. Over time your home will be kept clean for the flat rate I have charged and the items listed will be cleaned in a rotation with the most problematic areas prioritised. If you feel something has been missed you can request it be prioritised the following week. Think of it as a subscription you pay to have a clean home.

My prices are based on level of effort and energy required, tools and equipment, wear and tear, products, car maintenance, fuel, driving time, messages, emails, phone,marketing, book keeping and other business expenses.

It is why I am able to provide a consistent, reliable and trustworthy service. I work fast, efficiently and thoroughly.

I am a sole trader with ABN and Public Liability insurance. I guarantee customer satisfaction. Was something not cleaned the way that you expected? Let me know, and I will do my best to put things right. 

What we use to clean our space makes it into our bodies. That’s why I only use products with safe ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy. I generally use a mild disinfectant and/or cleaning vinegar. I do not use bleach in Weekly cleans but may use it if mould is a problem in deep cleanin.